1st Staycation in Singapore - Moon Hotel @ 23 Dickson Road

Exterior 

When we arrived at the hotel itself, we approached the receptionist for checking in on the Friday, May 16 2014. However, we were asked to wait for another 20 minutes as they have to clean up the room when we arrived at the appointed check-in timing.

Reception Counter

20 minutes later ~

We talked to the receptionist and kindly asked for late check-out for the next day as to compensate for the waiting. Yayyy, and they agreed!

Lobby

After which, we gotten our room key and went up to the room at level 3. To our dismay, our room does not seemed like how it should looked like in the picture shown online.

Reality 

Far from Reality

We got a Standard Room which stretched 16 metre squares. Breakfast provided. Cost $141.24 (including 7% Tax & 10.7% Service Charge)

Room Facilities:

• Standing Shower
• iPod/iPhone compatible stereo set
• Internet Protocol Television (IPTV)
• LED lighting
• Award winning designer platform bed with built-in executive table
• Slumberland mattress with micro-fibre silicon topper and pillows
• Pure cotton towels, bath robes, high-end Grohe faucets and fittings. 

Please note request for Twin Beds will be subjected to availability. 

Features:

Non-smoking rooms	Air-conditioning	Mini bar	Desk	Satellite/cable TV
Television LCD/plasma screen	In room safe	Shower	Hair dryer	Coffee/tea maker
Complimentary bottled water	Bathrobes	Free WiFi access

The room air-conditioning was bad as we stayed for 1-2 hours later, the room was still as warm as when we just arrived.

Oops, Lemon Green Tea & Wine are ours, not provided.

The fridge has complimentary drinks not only just mineral waters but soft drinks like sprite and fruits drinks which we never see the brand before. It tasted weird though so not worth trying.

The television was good as the size is just awesome and right smack in front of us while we are laying down on the bed.

The WiFi connection was bad as we had hard time loading movie online, in the end, the laptop was brought for nothing.

At night, we wanted to open the alcohol which we brought along with us. We tried to ask for a wine opener from the receptionist as we do not own one but we got rejected. It was frustrating as the hotel should be equipped with such necessities for guests' uses. The solution we Googled was to use my key to push down the cork and eventually it worked. Finally, we got to drink our wine and accompany with prata and deep fried sweet potato fries. What a weird combination, but it was an awesome supper and night spent.

Overall, the stay was pleasant as when it turns to night time, the air-conditioning starts to get colder. The breakfast was pretty average, should have just slept through the whole morning. We checked out at about 1pm as we were compensated with a late check-out.

Good:

1)        Clean room with pleasant smell;

2)      Comfortable bed;

3)      Complimentary drinks include more than just mineral water;

4)      Clean and spacious toilet;

5)      Receptionists were overall good attitude

6)      There was call to inform us to check out.

Poor:

1)        Breakfast was not appealing;

2)      Air-conditioning at the start was not working;

3)      WiFi was slow;

4)      Room is small and do not have the neon lighting as shown in the pictures online.